Tender Success: How One Small Business Found Confidence with Tailored Documentation
For Jane Stratton, an accomplished specialist with over 30 years of dedicated experience tutoring and advocating for neurodivergent children and adults, the tendering process brought unexpected challenges.
Jane Stratton is no stranger to the nuances of neurodiversity. As Europe's only certified Structure of Intellect (SOI) Systems Cognitive Learning Specialist, her career has been driven by a passion for supporting learners with unique cognitive profiles (giftedonline.co.uk).
Her award-winning work, recognised through accolades such as Scotland's Biology Tutor of the Year and a Global Recognition Award, has profoundly impacted countless students and families.
Yet, when Jane sought to further amplify her influence by securing educational contracts through tenders, she faced a significant barrier: the complexity and uncertainty of required documentation.
Despite her expertise, Jane found herself overwhelmed by the specific documents and policies needed to satisfy tender requirements.
“I felt as though I didn’t fully know my own industry.”
“Having these documents gave me immense confidence. I knew I had professional, compliant policies backing me up, and that made all the difference.”
- Jane Stratton
Jane first turned to a professional tender writer for support. While it helped in some areas, it didn’t fully solve the core issue — understanding exactly which documents were needed. She realised she needed more targeted support, and that’s when she got in touch with Adam at Gia Consulting.
Adam took the time to review Jane’s website, her existing privacy and data protection policies, and analysed the specific requirements of the tender applications she was aiming for. From this, he identified a tailored set of documents that would form the foundation of her submission — including GDPR policies, data retention procedures, and detailed health and safety documentation.
At first, the list felt overwhelming.
“Seeing all the documents laid out was a bit intimidating,” Jane admitted.
But once she got started, she realised they weren’t as complicated as they seemed.
“They were so clear and easy to personalise. It didn’t take much to make them fit my business — and they saved me an incredible amount of time.”
With the right documents in place, Jane’s confidence grew. The stress and uncertainty that had once surrounded tendering was replaced with a sense of assurance — of being fully prepared and competent.
That shift has opened the door to new opportunities. With a streamlined approach, professional documentation behind her, and the reassurance of ongoing support when she needs it, Jane is now able to apply for tenders with confidence — and focus on what really matters: supporting neurodivergent learners.
Her story illustrates the powerful impact professionally tailored documents and the right support can have — not just in saving time, but in building confidence and driving growth.
We’re proud to have played a part in that. This is exactly why Gia Consulting exists — to take the pressure off, make compliance simpler, and help professionals feel prepared for whatever’s next.
